• Program registration is encouraged; this includes being added to the waitlist

FOR PROGRAMS THAT ARE NOT FULL:
• Walk-up drop-ins will be allowed until the program is full
• When the drop-ins have filled the spots, remaining walk-up drop-ins will be asked to wait outside
• There will be a 10 minute grace period for registered participants; spots will be forfeited to remaining walk-up drop-ins at this point

FOR PROGRAMS THAT ARE FULL:
• Drop-in walk-ups are not encouraged and will be asked to wait outside of the centre until 10 minutes after the program start time
• There will be a 10 minute grace period for registered participants; spots will be forfeited to remaining walk-up drop-ins at this point

PROCESS FOR PROGRAMS THAT ARE FULL:
• registered participants can speak with the front desk to indicate which days they will be absent
• the front desk will call the waitlist to inform these individuals of a spot
– on the day of the program, waitlisted patrons will be called – they can either confirm or deny the drop-in spot
– if a person from the waitlist takes the spot, they will have 10 minutes to check in for their program; a walk-up drop-in can take the spot after the 10 minute grace period
• This drop-in policy has been created in response to COVID-19; it is under a trial period and subject to change

GENERAL SAFE PRACTICES
• Registration and payment is required for most programs to help reduce the capacity to allow for physical distancing. Limited drop-ins may be permitted.
• Please arrive no more than 10mins prior to your program time. Patrons may be required to line up prior to entering the facility.
• Please follow physical distancing practice and maintain minimum 2 metres between yourself and others at all times.
• Please bring your own pre-filled water bottle and dress accordingly. Not all fountains and changing rooms will be available.
• The building will not be open for loitering. You will be asked to leave the building once your program has ended.
• Anyone not following safety guidelines or directions from staff will be asked to leave. Please respect and follow directions of staff at all times.

COVID-19 SAFETY POLICY
• All participants, instructors and staff who have symptoms of COVID-19 OR traveled outside Canada in the last 14 days OR were identified by Public Health as a close contact of a confirmed case must stay home and self-isolate.
• Participants must assess themselves daily for symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease before attending a program.
• A participant may still receive care if another person in their home has symptoms of common cold, influenza, COVID-19, or other infectious respiratory disease, but they remain asymptomatic.
• Participants who are ill, including participants of essential service providers, will not be permitted to attend program.
• Daily checks for respiratory illness at sign-in by asking participants to confirm that they do not have symptoms of common cold, influenza, COVID-19, or other respiratory disease.
• If a participant, instructor or staff member is unsure if they should self-isolate, they should be directed to use the BC COVID-19 Self-Assessment Tool, contact 8-1-1 or the local public health unit. They can also be advised to contact a family physician or nurse practitioner to be assessed for COVID-19 and other respiratory diseases.

ENHANCED CLEANING MEASURES
• Reducing the amount of people who can visit at one time.
• Setting up one-way travel around facilities and where it is not possible, two-way travel will be in place.
• Clearing and cleaning programming space in between classes and activities.
• Facility will be sanitized at least twice per day on all high frequency touch points in addition to any regularly scheduled overnight sanitizing/cleaning per operating days of the facility.
• Site Safety Plans available at reception desk.